Help & Support

How can we help you?

Browse product documentation, frequently asked questions, or get in touch with our technical team directly.

Ticker Insight Mobile App

Market data feeds, watchlist cloud sync, push notifications, and subscription troubleshooting.

3 Knowledge TopicsView Guides

Multi Calculator App

Loan EMI, SIP, mutual funds, GST, unit conversion, engineering math, and offline calculation help.

4 Knowledge TopicsView Guides

The Brief News App

Country editions (India, US, UK, Australia, Canada), category feeds, bookmarks, and notifications.

4 Knowledge TopicsView Guides

Video Downloader Web Tool

Browser compatibility, supported resolutions, 4K audio extraction, and speed optimization.

3 Knowledge TopicsView Guides

General & Account Questions

Does CODJIN collect or sell personal information?

No. We strictly adhere to minimal data collection. We do not sell user data, track users across the web, or embed intrusive advertising SDKs in our products.

How do I request a feature or report a bug?

You can email us directly at support@codjin.com or submit the form on our Contact page.

Where can I check system uptime and status?

Our core infrastructure, mobile services, and web tools are monitored 24/7 across multiple worldwide regions. You can view our live indicator at the bottom of any page.

Are your mobile apps available on both Android & iOS?

Yes! All three of our mobile apps (Ticker Insight, Multi Calculator, and The Brief.) are built using Kotlin Multiplatform (KMP) and are distributed via the Google Play Store and Apple App Store.

Can't find what you are looking for?

Our support team typically responds within 24 hours on business days.

Contact Support Team